Terms of Service

Last Updated: January 29, 2026

This website is operated by Chiccasen. Throughout the site, the terms “we”, “us” and “our” refer to Chiccasen. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

 

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

2. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.

Product Display: We have made every effort to display as accurately as possible the colors and images of our products (makeup organizers, accessories, etc.). We cannot guarantee that your computer monitor’s display of any color will be accurate.

3. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4. Products or Services

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

5. Billing and Account Information

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail provided at the time the order was made.

Payment Methods: We primarily accept payments via PayPal. By placing an order, you confirm that the PayPal account used is yours or that you have been authorized by the owner to use it.

6. International Shipping & Customs (DDP Service)

We are proud to offer a seamless international shopping experience.

  • Delivery Times: International shipping times may vary depending on your location.
  • Customs & Duties (Tax-Included): We ship using a Delivered Duty Paid (DDP) method. This means Chiccasen covers all customs duties and import taxes for you. The price you see at checkout is the final price you pay. You will not be asked to pay any additional fees upon delivery.

7. Third-Party Links

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

8. Customer Reviews & Feedback

We love hearing from you! If you send us feedback, suggestions, or leave a product review, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and use your comments in any medium (e.g., displaying your positive review on our homepage or social media). We are under no obligation to pay for any comments used.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.

11. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

12. Contact Information

Questions about the Terms of Service should be sent to us at:

Email: customercare@chiccasen.com



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