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We’d love to hear from you. Whether you have a question about your order, shipping, returns, or our products, we’re here to help.
Get in Touch
Send Us a Message
📧 Email Us
Order & Support: customercare@chiccasen.com
Business & Press: info@chiccasen.com
(We typically reply within 24 hours, Mon–Fri)
(For quick support enquiries.)
🕒 Business Hours
Monday – Friday
8:30 AM – 4:00 PM (London Time)
9:30 AM – 5:00 PM (Milan Time)
Need a quick answer?
Please check our Frequently Asked Questions before emailing us to save time!
Business Entity / Registered Office: Jining Yuanfanda Network Technology Co., Ltd. 25th Floor, Tower E, Zhongde Plaza, Jining City, Shandong Province, China (Zip: 272000) (Please note: This is our registered business address only and does not accept unauthorized returns. For return instructions, please contact our customer care team first.)