CHICCASEN · Customer care

Contact CHICCASEN

A product question, a delivery query or help with your order. Tell us what you need and our customer care team will help.

Order & product support

Contact customer care for orders, delivery, returns or a question before choosing.

WhatsApp

+39 344 461 4732

Here every day

Monday–Sunday, London time: 07:00–15:30 during British Summer Time (BST); 06:00–14:30 during Greenwich Mean Time (GMT).

Send us a message.

Include your order number if your question relates to a purchase. Tell us which product or order you need help with.

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Read how we handle your information in our Privacy Policy.

Prefer email or WhatsApp?

When we are available.

Monday–Sunday, London time
07:00–15:30 during British Summer Time (BST)
06:00–14:30 during Greenwich Mean Time (GMT)

Messages are welcome at any time. Our team replies during the customer care hours shown above.

For an answer while you wait, see our frequently asked questions, Shipping & Delivery policy or Returns & Refunds policy.

The business behind CHICCASEN.

CHICCASEN is operated by Jining Yuanfanda Network Technology Co., Ltd.

Registered business address:
25th Floor, Tower E, Zhongde Plaza
Jining City, Shandong Province, China
Postal code: 272000

This is our registered business address only. It does not accept unauthorised returns. Please contact customer care for return instructions before sending an item back.